Student Services

Practical support for living, learning and staying compliant at ALU Rwanda ; immigration, financial aid and residential, all in one place.

Immigration

Visa and permit compliance, travel documents and renewal timelines for our international students.

Scholarship support, fee guidance and confidential help when unexpected financial pressure occurs.

Room allocations, maintenance and community standards that make campus feel like home.

The Immigration Office assists with:

Key things to note❗

Students must hold a valid student permit with a minimum of four (4) months’ validity in order to complete term registration
Recommendation Letter for permit renewal is found on your Student Portal and here is the Video to guide you
Apply for Permit Renewal on Irembo, here is a video to guide you
Student permits can be renewed up to three (3) months before the expiry date to avoid consequences associated with late renewals.
Once you receive your new student permit, please upload it to the student portal. Here is a video to guide you

For immigration-related queries, please submit

Immigration Support form

Finances shouldn’t stand in the way of your education.

The Financial Aid Office supports:

For all financial aid-related queries, please submit the

Financial Aid Support form

Your home away from home matters.

The Residential Life Office supports all aspects of on-campus living, including:

⚠️Read these documents before you submit a ticket

Most residential questions are already answered in these documents; a quick read will usually get you an answer faster than a ticket.

Residential Policy

Residential Playbook

Damage Policy FAQs

Still stuck after reviewing the documents? Please submit the

Residential Life Support form

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